Case Studies


Sound good on paper? See how it works in practice. Not only have we successfully supported hundreds of businesses and events, we’ve also created lasting relationships that have elevated the organisations we work with.

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Case Study

hap supply flexible warehouse workforce

Instant 2 You saw huge demand during the Coronavirus pandemic. hap were well placed to deliver a flexible and scalable workforce to meet this demand.

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Case Study

Nationwide Market Research CAPI Interviewing Staff

Exit surveys at over 500 stores, and covering over 1000 shifts for leading furniture retailer.

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Case Study

hap provides support for Premier League football team

Mid-season, Southampton FC needed retail and hospitality support. We answered their call by supplying between 25 and 75 candidates for home games and music concerts. This support has since been renewed for every subsequent season.

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Case Study

hap Promotions work with Bose

Hoping to show the world the quality of their QC20 Acoustic Noise Cancelling Headphones, Bose sought the support of hap to demonstrate the product at Waterloo and Kings Cross train stations.

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Case Study

hap supply over 500 bar staff – on an island!

Looking to outdo previous years, bar operators for the Isle of Wight Festival needed dependable, agile teams that would enhance the experience. hap made it possible by deploying over 500 staff across more than 20 work locations.

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Case Study

hap contact centre agents – deployed on demand

In need of additional support for a research project, Criteria instructed us to deploy regular candidates to their offices to conduct outbound calls. With our help, they were able to fill any gaps.

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Case Study

Regional Technical Sales Manager – a personalised approach

Stanley Security Solutions wanted a candidate who was able to be both based in the head office and make regional sales. Our team consulted our available candidates for a professional who was also the perfect culture fit.

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Case Study

Hospitality business Cracked Pepper needed almost 24-hour catering support for VIP guests

We provided over 40 experts to serve breakfast in the morning, deliver dinners in the evening and pour drinks until the early hours.

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Case Study

hap’s savvy sales personnel

With an opportunity to sell bags at a trade show in Birmingham’s NEC, Maccessori wasted no time requesting an experienced retail professional to represent them and shift their products.

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Case Study

hap’s CATI interviewing staff screen over 800 potential focus group attendees

In need of customer insights, Ford instructed us to speak to their database. Over the course of the three-week campaign, we contacted 1,034 Ford owners, screened 806 and booked in over 50 focus group attendees.

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Case Study

Adaptable and flexible stewards & customer service

With over 5,000 attendees, Cheshire Fest needed support to create a seamless customer experience and ensure the safety of everyone involved. With us, they were able to do this and continue to grow their event. 

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